Beware the Tweet Police
Tuesday
Sep 1, 2009
This past week saw the public release of three of the silliest attempts by professional sporting associations to manage and control the use of social media channels. The NFL, the SEC (who count as professional in my book, since three of their teams could beat last year’s Detroit Lions) and the USTA all published social media guidelines intended to control the dissemination of information by players, coaches, media representatives and even fans.
The SEC was first out of the gate with their near universal prohibition on any and all social media communications during a game. Yep, their first draft even prohibited college gameday fans from tweeting about or, heaven forbid, sending a photo of, their team’s gridiron splendor. To their credit, the SEC revised their published guidelines and acceded to the desires of rabid and frequently gun-toting fans to celebrate through concise tweets the magnificence of their student-athletes and their impressive SAT scores 40 yard dash times. As long as there are no commercial interests attached to their 140 character broadcasts.
The NFL, in all their controlling authority, were next to publish a set of draconian restrictions on social media participation. This time, the league’s prohibitions were directed at players (and anyone representing them), coaches and officials from engaging on any social media channel from 90 minutes before gametime until after all media interviews after the game’s completion. The media were also put on warning about sending any tweets or other messages that could compete with the broadcast of the game. So, a fan sitting a row below the press booth can tweet the score, but the reporter sitting six feet above him cannot. Makes sense to me.
The USTA released the silliest and least enforceable social media policy, warning against the dissemination of “certain sensitive information” that could be considered “inside information” about a match. Even Andy Roddick commented on the lameness of the USTA’s efforts. Specifically, the USTA is concerned about:
“information about the likely participation or likely performance of a player in an event or concerning the weather, court conditions, status, outcome or any other aspect of an event which is known by a Covered Person and is not information in the public domain.”
But, once someone tweets about court conditions or weather, doesn’t it immediately become public domain? Are there really any super-sensitive tennis secrets that, if revealed, would alter the fundamental nature of the sport itself?
I can understand the league prohibitions on tweeting during games. Players, coaches and officials should be focused on the game itself, not on satisfying their Twitter followers or Facebook Fans with status updates. But prohibitions on media members and even fans is both ridiculous – do they really believe we won’t tune in to watch the game if we can get a Twitter update instead – and utterly unenforceable.
Want some reasonable social media guidelines?:
- explore ways to engage online before, during and after the games. Post a scrolling Twitter feed on the scoreboard with a scrolling feed of all comments that include your team’s hashtag. I did this during the Final Four, and the Twitter feed was more fun than the game. There are some hilarious tweets flying through the ether that could be shared with the entire stadium.
- toss up a twitter poll during the game to make the game more interactive. Twitter poll question: Will Tom Brady throw for more yards today than the entire Cleveland Brown offense generates? 63% say YES.
- put a highlight YouTube video up on your Facebook Fanpage at halftime and again after the game. Tweet about the video so fans can click a link and watch in the stands on their iPhones and Blackberrys.
- sponsor contests that spectators can enter via Twitter
- publish online stats, again distributed realtime via Twitter and Facebook
- accept the fact that you cannot control this social media phenomenon. You can continue to publish more and more specific prohibitions and narrowly defined exceptions in a vain effort to wrestle control of these assorted publicly directed channels, but you are tilting at online windmills. Embrace the brave new world of social media, and learn how to harness its power to fulfill your own goals. They shouldn’t be too different from your fans’.
Social media can be your friend. If you play nice.

![[del.icio.us]](http://orange-envelopes.com/blog/wp-content/plugins/bookmarkify/delicious.png)
![[Facebook]](http://orange-envelopes.com/blog/wp-content/plugins/bookmarkify/facebook.png)
![[LinkedIn]](http://orange-envelopes.com/blog/wp-content/plugins/bookmarkify/linkedin.png)
![[Twitter]](http://orange-envelopes.com/blog/wp-content/plugins/bookmarkify/twitter.png)
Comment Form